Kick-start the festive season with a visit to see Santa in his magical grotto.
Step into Elf Training Camp
Ticket holders will begin their adventure by joining Elf Training Camp, where novice elves can take part in a series of creative tasks and festive games designed to prepare them for their big moment with Santa. With their activity sheet in hand, children can decorate a gingerbread cookie to take home and complete playful, elf-worthy challenges. Once they've completed every task, they'll be officially ready to join Santa's merry team of star elves!
Visit Santa in his Grotto
On the ring of his bell, families will be led by the Head Elf into the heart of the grotto for a special audience with Santa. Children will have the chance to share their Christmas wishes before receiving a festive gift. Every newly trained elf will also be awarded an official certificate and badge to celebrate their newfound elf skills.
Optional Extra - Kids Story Trail, 'The Pony Who Dreamt of Being a Reindeer'. For a small additional charge of £4.50 (Free to Members), children aged 3–8 years old can ignite their imaginations while exploring the Garden. The trail follows a circular route and includes a prize. It can be completed before or after your Grotto Experience and is available from 10am-3.30pm.
Good to Know:
All visits to Santa's Grotto must be pre-booked in advance.
Cost: £19.00, including Members (entry to the Grotto for 1 Child and 1 supervising Adult). One additional Adult can access the Grotto for £6.25. Tickets include complimentary entry to the Garden for the same Child and Adult.
30 minute sessions at: 9:30am, 10:15am, 11:00am, 11:45am, 1:30pm, 2:15pm & 3:00pm.
Preschool sessions: (9:30am to 11:45am) on Fri 5th & 12th Dec.
Each 30 minute session is for a group of 17 children. The Elf Training Camp activities will take place as a group, with each child and their accompanying adult(s) seeing Santa individually to receive their present.
The event will be inside the Garden Marquee, which will be decorated to provide a magical setting, with tickets including same-day entry to the Garden and Adventure Playground.
Tickets are non-refundable for this event.
Season (29 Nov 2025 - 30 Nov 2025) | ||
---|---|---|
Day | Times | |
Saturday - Sunday | 09:00 | - 15:00 |
Season (5 Dec 2025 - 7 Dec 2025) | ||
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Day | Times | |
Friday - Sunday | 09:00 | - 15:00 |
Season (12 Dec 2025 - 14 Dec 2025) | ||
---|---|---|
Day | Times | |
Friday - Sunday | 09:00 | - 17:00 |
Season (20 Dec 2025) | ||
---|---|---|
Day | Times | |
Saturday | 09:00 | - 17:00 |
A historical formal Garden, woodlands, lakes, parkland and adventure playground.
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