John Lewis Bluewater

Facilities

Accessibility

• Accessible / disabled toilet
• Accessible Lift
• All areas accessible to disabled visitors
• Designated parking provided for guests with disabilities
• No dogs (Guide dogs accepted) - Dogs on leads are welcome in our shop. Only Assistance Dogs are permitted in our Waitrose and catering areas. Customers visiting with a dog are asked to use on of our external entrances.

Catering

• Cafe - Ori Caffe available on Ground Level
• Restaurant - The Place to Eat at John Lewis Bluewater will be closed from 31st May and will reopen in August 2026. You can still enjoy a selection of food and drink in store, at Ori Caffe on Ground Level.

Children & Infants

• Baby changing facilities

Establishment Features

• Currency exchange service - Available on Level 1
• Gift vouchers
• Lift
• Lost property
• Public toilets

Parking & Transport

• On site parking - Parking at Bluewater is free. For easy access to John Lewis, use the Guildhall (Red) or Rose Gallery (Green) car parks - both offer multi-storey and open-air spaces directly outside the shop.

Payment Methods

• American Express - We accept many different types of payment. These include: Partnership Credit Card Visa and MasterCard (including pre-paid cards) Maestro American Express PayPal Apple Pay Google Pay John Lewis gift card John Lewis gift vouchers Partnership card vouchers One 4 All gift cards You can use a combination of gift vouchers and any payment card we accept to pay for your order Klarna Credit payment plans at John Lewis (cannot be used with gift vouchers)
• Maestro
• MasterCard
• Visa

Provider Preferences

• Out of town