Visit South East England

The Southern and South East England Tourist Board¹ is committed to protecting your privacy as a user of our website and the confidentiality of any personal information that you may provide us with during your visit to the Site.

The Southern and South East England Tourist Board abides by the Data Protection Act of 1998, see www.dataprotection.gov.uk, and complies with its provisions to ensure that any data you provide is treated accordingly.

Our nominated representative under the Data Protection Act is Mr Paul Oliver, Tourism South East's Company Secretary.

What information do we gather?

Personal information may be gathered automatically by the web server through your use of the Site, and also from your interaction through online requests and the submissions of online forms or surveys or from you contacting us.

General information that is collected by the web server and which does not require any input on your part, apart from to logging on to the Site, is data such as:

If you do not wish to accept new cookies or wish to disable cookies altogether, you can set your browser accordingly using its menu bar. However the Site will then be unable to offer you a personalised service.

Any information that you provide online is captured into our database.  We may also keep a record of any information that you provide to us whether in writing, by email or over the telephone.

You agree not to impersonate any other person or entity or use a false name or any name or other details that you are not authorised to use.

What will we do with your information?

Primarily, the information provided is used to fulfil any queries and requests that have been sent to us, and also to keep you updated with news and promotions concerning South East England as your holiday destination, should you opt-in to receiving information from us. The gathered information also helps us to improve our website, by making it more personal for each individual user and enables you to use the itinerary planner available on the Site and to save details for future use.

This privacy statement only applies to www.visitsoutheastengland.com. Third party sites that are linked to from this Site, are not covered by this statement.  You should check the privacy policy for the site in question to determine how your information will be used when visiting that site.  We will not pass on your information to our selected partners or other third parties without your prior consent. However, we may disclose or give away your personal information if we are required to do so by law.

From time to time, personal information about you may be provided to us by third parties, including other websites.  Any such information will be processed in accordance with this Privacy Policy.

Should you wish to be removed from our database or mailing lists please contact us at enquiries@tourismse.com

¹ The Southern and South East England Tourist Board is a company limited by guarantee. It’s contact details are as follows:

40 Chamberlayne Road
Eastleigh
Hampshire
United Kingdom
SO50 5JH

T: +44 (0) 23 8062 5400
F: +44 (0) 23 8062 0010
E: enquiries@tourismse.com

VAT Registration Number: GB 190 0026 08
Company Registration Number: 1345038

² A cookie is a text-only string that is entered into the memory of your browser by our web server. The use of cookies enables our website to store information on your machine so that it can be retrieved at a later date. This is done so that we can monitor the number of people visiting our Site and to determine the country of origin of specific users. It also gives us the ability to personalise the site according to your requirements so when you next log on, you will be able to enter a user ID and continue planning your trip to Britain without having to state your preferences each time you visit.

Terms & Conditions

These terms, together with the Privacy Policy and Copyright Disclaimer, are the Terms and Conditions for use with this site. This site is managed by The Southern and South East England Tourist Board, a company limited by guarantee and registered in England.

Use of the Site

All access and use of this Site is subject to acceptance of these Terms and Conditions. If you do not agree to these conditions, you should cease use of the Site immediately. The Site may only be used for personal use and not for commercial or non-domestic purposes. We make no promises about the website’s fitness for any particular purpose.

We do not guarantee that access to this Site will be uninterrupted.  Access to the Site may be suspended temporarily or permanently and without notice at our discretion including for maintenance or repair, or in the event of system failure or for reasons beyond our control.  Whilst we make reasonable efforts to ensure that the Site is available 24 hours a day, we will not be liable for any losses or damage if for any reason the Site is unavailable at any time or for any period of time.

We reserve the right to change these Terms and Conditions at any given time on the Site.

Accuracy of Information

Whilst we use reasonable efforts to ensure that information on the Site is correct, we cannot guarantee that all information will be complete, accurate and up-to-date at all times. The Site contains a large amount of data, much of which is provided to us by third parties. Errors may also occur in tracking changes - for example, changes in dates and times of events. We therefore do not accept any liability for any error or omission with regards to content of the Site.

This Site includes materials submitted to The Southern and South East England Tourist Board by third parties. It is the responsibility of these third parties to ensure that the materials submitted for inclusion on this Site are complete, accurate and up to date and that they comply with all relevant national and foreign laws. We cannot guarantee the accuracy or reliability of material provided by third parties and will not be liable or held responsible for error, omission or inaccuracy in the material or for any misinterpretation, loss, disappointment, negligence or damage caused by reliance on any material contained within the Site.  We also cannot accept responsibility for any failure, or alleged failure in the delivery of the services referred to herein, or in the event of bankruptcy, liquidation or cessation of trade of any company, individual or firm referred to. We strongly recommend that you check any and all details with the organisation, individual or establishment concerned.

Links on this Site to third party websites are provided solely for your convenience on an ‘as is’ basis.  We have not reviewed all of theses third party websites and do not control them.  We accept no responsibility for the content or availability of any website to which a hypertext link from this Site exists. Such links are provided.

Our Liability

We shall not be liable for any damages arising in contract, tort, or otherwise from the use of or inability to use this Site, or any material contained in it, or from any action or decision taken as a result of using this Site or any such material. 

We do not act as agents for any third parties featured on the website.  Any contract you enter into will be directly with the third party concerned.

This liability clause applies only and to the greatest extent permitted by law and does not affect your statutory rights as a consumer.

Legal Jurisdiction

These Terms and Conditions are governed by English law.

If any of these Terms and Conditions should be determined as illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms and conditions are intended to be effective, then within that jurisdiction in which that term is deemed to be illegal, invalid or enforceable, it shall be deleted from the clause concerned and the remaining Terms and Conditions shall continue to remain in force.

Further Information

Terms used mean the following:

The/this Site = www.visitsoutheastengland.com

We/us = The Southern and South East England Tourist Board

You = User of www.visitsoutheastengland.com

Contact details

The Southern and South East England Tourist Board
40 Chamberlayne Road
Eastleigh
Hampshire
United Kingdom
SO50 5JH

T: +44 (0) 23 8062 5400
F: +44 (0) 23 8062 0010
E: enquiries@tourismse.com

VAT Registration Number: GB 190 0026 08
Company Registration Number: 1345038