Rye Heritage Centre

East Sussex

Type:Heritage / Visitor Centre

Theh Old Sail Loft, Strand Quay, RYE, East Sussex, TN31 7AY

Tel: 01797 226696

Rye Heritage Centre


Housed in a converted 19th century sail loft on the Quayside, Rye Heritage Centre  is the home of the ‘Story of Rye’ Town Model Sound and Light Show – a totally unique ‘Son et Lumiere’ style 1:100 scale handbuilt model of Victorian Rye that uses dramatic sound and light effects that brings to life over 700 years of Rye’s rich history and folklore. The Town Model is a fantastic way to start your visit to our beautiful historical town and great fun for all the family!

In our visitor centre, you can also book onto a guided walk  of the town, hire an historical or ghost themed audio tour to help you explore the town at your own pace, pick up a copy of the Rye Town Trail or browse our extensive selection of  local maps and books to help you make the most of your time in our picturesque historic town.
Throughout the year, we run unique guided Haunted Walks of Rye, and can help organise private guided walks of the town.

On our first floor, we are home to one of the UK’s largest collections of working pre-decimal amusement machines in the Old Pier Penny Arcade, featuring such vintage delights as What the Butler Saw, The Laughing Sailor and fortune telling machines.

Finally, don’t forget to visit our Gift Shop; we have a wide variety of exclusive Rye souvenirs as well as local 1066 Country and Sussex art, crafts and produce.

Old Pier Penny Arcade

Free to view, old pennies can be purchased in the centre for playing the amusement machines


Guide Prices

Ticket TypeTicket Tariff
Audio Tours of Rye ( all day hire) Adult£4.00 per ticket
Audio Tours of Rye ( all day hire) Child£2.00 per ticket
Town Model - Adult (16+)£3.50 per ticket
Town Model - Child (5-15)£1.50 per ticket
Town Model - Under 5's freeFree

Group rates for groups of 10 or more (includes complimentary mini guide to Rye). Group leaders receive free admission
Adult £2
Child £1.50 (includes mini guide to Rye and quiz sheets)



  • All Areas Accessible to Disabled Visitors - No- Town mdel show and gift shop/information centre is fully accessible. Old Pier Penny Arcade on first floor is via staircase only ( listed building)
  • Facility for service dogs
  • Guide Dogs Permitted
  • Ramp/Level Access
  • Wheelchair user accessible - Main centre and Town Model show is wheelchair accessible


  • Picnic Site - Not on site- benches and tables across the road on the riverbank

Establishment Features

  • Audio Commentary in Foreign Languages - Yes- Town Model show is available in English, French, German and Spanish
  • Dogs Accepted
  • Open New Year
  • Printed Material in Foreign Languages - Yes- multilingual town guide available in French, German and Dutch
  • Staff fluent in foreign languages ** (List of languages are separately given) - Yes- we have members of staff fluent in French and Italian
  • Toilets - No- public toilets next door

Parking & Transport

  • Parking (charge) - The Strand pay and display car park less than 1 minute away: Cattle Market Car park at Rye Train station £2 for 24 hours, 5 minutes walk

Payment Methods

  • Approx length of visit - one hour
  • Blue Badge Guides admitted free
  • Delta accepted
  • Diners Club accepted
  • Groups Accepted
  • JCB accepted
  • Maestro Accepted
  • MasterCard accepted
  • Max group size - 40 per show, more can be accommodated in consecutive shows
  • Min group size - 10
  • Open by appointment outside normal opening times
  • Solo accepted
  • Special group rates
  • TIC Staff Admitted Free
  • Visa accepted

Provider Preferences

  • In town/city centre
  • Indoor Attraction
  • No Smoking Attraction

Specialist Features

  • Family Fun
  • Marketed Towards Children
  • Marketed Towards Families
  • Marketed Towards Senior Citizens
  • Marketed towards student/youth


Map & Directions

Road Directions

Rye is on the A259 between Hastings and Folkestone, and close to both Ashford, the Port of Dover and the Channel Tunnel terminal at Folkestone

Public Transport Directions

Rye Heritage Centre is located a few minutes walk from the foot of Mermaid Street on Strand Quay. Regular train services from run both Hastings and Ashford International on the Southern rail operated Marshlink line Rye is easily reached from Hastings via Stagecoach services 100 and 101, and from Dover via Stagecoach service 102


  • Regional and Miscellaneous -Tourism South East Member 2019 Tourism South East Member 2019 2019

Opening Times

Spring & Autumn (1 Mar 2021 - 30 June 2021)
summer (1 July 2021 - 31 Aug 2021)
Monday - Sunday10:00 - 18:00
Bank Holiday10:00 - 18:00
Winter (1 Sept 2021 - 11 Nov 2021)
Monday - Sunday10:00 - 16:00
Bank Holiday10:00 - 16:00

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